Effective September 3, 2026
Cancellation and refund policy
Founding subscriptions are flexible: you can cancel future renewals at any time.
Canceling
Manage or cancel your subscription through the Stripe customer portal using the email from your Stripe receipt. Cancellation stops future charges. Paid access normally remains available through the end of the current billing period.
Refund requests
Subscription fees are generally non-refundable after a billing period begins. If you were charged in error, experienced a material service problem, or believe the law requires a refund, contact us promptly. Requests are reviewed individually and do not limit rights provided by applicable law.
Charge questions
Please contact us before opening a dispute so the charge can be investigated and corrected quickly. Include the account email, Stripe receipt email, charge date, and a short explanation.